Frequently Asked Questions

Q: How does delivery work?

PARKDALE/RONCY

Free delivery on any order to M6K and M6R postal codes.

TORONTO & GTA

Free delivery across the GTA on orders over $50. Otherwise $9 flat rate.

Use code HOLD at checkout to combine orders or hold them until the minimum delivery threshold is reached.

Now offering local pick-up in Parkdale on any order!

CANADA

Free shipping on all orders over $100. Otherwise a $20 flat rate will apply for UPS registered shipping with tracking.

If you have special instructions for delivery, please add a comment in the notes section at checkout or send us an email at kitpreloved@gmail.com.

You will receive a delivery confirmation email and/or text once your parcel has been dropped off.

 
Q: Why do you sell new items?

A: We’ve teamed up with another awesome local small business to give their 'dead stock' a second chance at life! These goodies are totally new, but sometimes they're rocking last season's colours or there's just a few odds and ends left. You know, the kind of stuff that's still amazing but didn't quite make it into the spotlight.

But fear not! We're swooping in to rescue these treasures from the boring fate of a landfill. Instead, we're hooking them up with new homes (and you get the hook-up on some seriously sweet discounts)! It's a win-win for your wallet and the planet! 🌎💰

Q: Are you currently buying?

A: YES! We are currently accepting winter clothing, footwear and outerwear, as well as select books and toys. Send us an email to arrange a drop off!

Don't see an answer to your question? Send me a note at kitpreloved@gmail.com :)