Frequently Asked Questions
Q: How does delivery work?
Roncesvalles & Parkdale: Free delivery within 3 business days with no minimum required!
West End (Islington to Yonge, Lakeshore to Eglinton): Free delivery every Wednesday on orders over $25. Otherwise $5 flat rate.
East End (Yonge to Victoria Park, Lakeshore to St. Clair): $5 flat rate delivery every Wednesday on all orders under $75.
Now offering free next-day local pick-up in Parkdale on any order!
Free shipping on all orders over $75. Otherwise a $15 flat rate will apply for registered shipping with tracking.
Deliveries will be made on Wednesdays each week. If you have special instructions for delivery, please add a comment in the notes section at checkout or send us an email at email@example.com.
You will receive a delivery confirmation message once your parcel has been dropped off.
Q: Why do you sell new items?
A: We have partnered with another local small business to help with their ‘dead stock’. These items are brand new but are perhaps last season’s colours, or there were only one or two left. Maybe the box of a toy was slightly damaged.
To save these items from ending up in a landfill, we’re helping them find new homes (and giving you a huge discount)!
Q: Are you currently buying?
A: Yes! Let's keep the cycle going. We are currently accepting kids winter and spring clothing and outerwear, shoes, books and toys. We carry sizes preemie to 12 years, but are especially interested in sizes 2-12 years. We also buy pregnancy and nursing wear, carriers and small baby gear (feeding accessories, etc.). Please ensure all pieces are in excellent condition (no rips or holes, and free of stains, pet hair and smoke). We take special care to not sell any items with gendered wording.
We will contact you within 5 business days of pick-up with an offer to purchase. We are currently paying 25-35% of our resale value (depending on demand, condition, brand, and our current inventory) and offer an extra 20% if you choose to accept your payout in store credit! Small, Canadian, and specialty brands such as Mini Mioche, Bonds, Whistle & Flute, Nununu, Rylee & Cru, Mini Rodini, Kyte and similar always payout at 35% of the resale price! Payouts will be made via e-transfer or electronic gift card. These gift cards never expire!
Any pieces we are unable to purchase can either be picked up in Parkdale or will be donated to a local charitable organization such as Jessie’s - The June Callwood Centre for Young Women, Birth Mark or New Circles.
Send us an email at firstname.lastname@example.org with any questions and to make arrangements for pickup within our boundaries (outlined above).