Frequently Asked Questions
Q: How does your local no-contact drop-off work?
A: We are happy to offer free no contact drop-off across Toronto for orders of $20.00 or more within the following boundaries: West Toronto = Lakeshore to Eglinton, Yonge to Kipling. East Toronto = the lake to O’Connor, Yonge to Victoria Park.
Deliveries will be made in West Toronto on Wednesdays and East Toronto on Saturdays. If you have special instructions for delivery, please send us an email at firstname.lastname@example.org.
You will receive a delivery confirmation message once your parcel has been dropped off.
Q: Why do you sell new items?
A: We have partnered with another local small business to help with their ‘dead stock’. These items are brand new but are perhaps last season’s colours, or there were only one or two left. Maybe the box of a toy was slightly damaged.
To save these items from ending up in a landfill, we’re helping them find new homes (and giving you a huge discount)!
Q: Are you currently buying?
A: Yes! Let's keep the cycle going. We are currently accepting kids fall/winter clothing and outerwear, shoes, books and toys. We carry sizes preemie to 12 years, but are especially interested in sizes 2-12 years. Please ensure all pieces are in excellent condition (no rips or holes, and free of stains, pet hair and smoke). We take special care to not sell any items with gendered wording.
We are also now (very selectively!) buying maternity and nursing clothing!
We will contact you within 5 business days of pick-up with an offer to purchase. We are currently paying 25-35% of our resale value (depending on demand, condition, brand, and our current inventory) and offer an extra 20% if you choose to accept store credit! Small, Canadian, and specialty brands such as Mini Mioche, Bonds, Whistle & Flute, Nununu, Rylee & Cru, Mini Rodini, Kyte and similar always payout at 35% of the resale price! Payouts will be made via e-transfer or electronic gift card. These gift cards never expire!
Any pieces we are unable to purchase can either be picked up in Parkdale or will be donated to a local charitable organization such as Jessie’s - The June Callwood Centre for Young Women, Birthmark or New Circles.
Send us an email at email@example.com with any questions and to make arrangements for pickup within our boundaries (outlined above).